Store Manager (Customer Service)
Core
Lead and manage a team of Storage Consultants to drive financial and operational excellence for a self-storage centre.
Role type
Store Manager (Customer Service)
Builds
Self-storage units and related services for customers
Domain
Logistics and Storage
Deliverable
product features
Required skills
team leadership, performance management, conflict resolution, sales target achievement, inventory management, health and safety compliance, administrative management
Preferred skills
forklift license, driver's license with own car, technology proficiency
Responsibilities
Leading, supporting, and motivating a team of Storage Consultants to meet performance targets; Managing team operations including time management, delegation, and conflict resolution; Overseeing centre operations including presentation, maintenance, security, access control, and inventory management; Preparing weekly and monthly financial performance reports; Ensuring excellent customer service delivery.
Seniority
Mid-level, hands-on IC
