Fraud Investigator II
Core
Investigate account takeovers, payment fraud, phishing, and organized fraud rings to protect platform integrity and mitigate financial loss.
Role type
Senior IC fraud investigator
Builds
Platform safety and financial recovery for a two-sided pet care marketplace
Domain
Fintech / Cybercrime / Two-sided marketplace
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Fraud operations, Cybercrime investigation, Identity verification, Chargeback dispute management, Incident triage, Account deactivation appeals
Preferred skills
SQL, Content moderation, Payments process knowledge, CFE Certification
Technologies
SQL
Responsibilities
Conduct investigations into account takeovers, payment fraud, phishing, and organized fraud rings; Analyze patterns of fraudulent transactions and abusive conduct; Dispute chargebacks and gather evidence to minimize financial loss; Analyze identity verification and background checks; Triage and resolve account safety-related incidents; Manage and action appeal requests for deactivated accounts; Serve as subject matter expert on fraud and identity verification
Seniority
Mid-level, hands-on IC
