Clinique Counter Manager
Core
Lead and inspire a team to deliver exceptional customer service, achieve sales targets, and provide expert skincare and makeup consultations aligned with Clinique's dermatologist-developed philosophy.
Role type
Senior retail counter manager (beauty/skincare)
Builds
Skincare and makeup consultations, personalized client experiences, and sales performance
Domain
Retail / Beauty / Skincare
Deliverable
product features
Required skills
Team leadership and coaching, strategic planning, sales target management, expert skincare and makeup consultation, inventory and stock management, visual merchandising, clienteling, business reporting
Preferred skills
Experience in a global beauty brand, knowledge of dermatologist-developed skincare, ability to mentor diverse teams
Responsibilities
Lead and inspire the team to deliver exceptional customer service and achieve sales targets, Drive business performance through strategic planning, team coaching, and daily goal setting, Provide expert skincare and makeup consultations, Build strong client relationships through personalised service, Ensure the counter is visually merchandised and maintained, Manage stock levels and inventory control, Train and develop team members, Complete daily, weekly, and monthly reporting, Collaborate with store management and field teams to implement promotional strategies