Technical Advisor
Core
Provide technical leadership, training, and specialist support to Workers Compensation Claims teams, acting as a subject matter expert for legislation and complex claim strategies.
Role type
Senior Technical Advisor (Workers Compensation)
Builds
Learning solutions, training programs, and consistent best-practice outcomes for claims professionals
Domain
Insurance / Workers Compensation
Required skills
Workers Compensation claims management, legislative knowledge, complex/litigated claim strategy, technical coaching, stakeholder management, negotiation, analytical problem-solving
Preferred skills
Experience with Claims Academy facilitation, external legal provider partnership
Technologies
Shine platform
Responsibilities
Provide expert advice on legislation, procedures, and claim strategy; Facilitate training for Claims Academy onboarding and ongoing development; Manage complex Workers Compensation claims with strategic oversight; Work with external legal providers to progress claims; Coach and mentor Claims Advisors; Collaborate with leaders to improve claim outcomes and drive consistency
Seniority
Senior, hands-on IC with mentorship responsibilities