Service Coordinator
Core
Manage the end-to-end process of customer orders from request through to delivery, ensuring accuracy and meeting deadlines.
Role type
Service Coordinator (Order Management)
Builds
Customer order fulfillment and delivery logistics
Domain
Logistics / Order Management
Deliverable
product features
Required skills
SAP navigation, order processing, courier coordination, data entry, issue resolution, stakeholder communication
Preferred skills
Experience in regulated distribution (medical devices, pharmaceutical, healthcare), managing bulk orders, proactive problem solving
Technologies
SAP
Responsibilities
Process and manage customer orders through SAP, coordinate orders from request to delivery, liaise with couriers, communicate order updates to customers, resolve outstanding order issues, maintain accurate data entry, support internal departments with operational coordination
Seniority
Mid-level, hands-on IC
