Bookings Manager
Core
Oversee end-to-end bookings and guest liaison operations for school camps, holiday camps, conferences, and retreats, ensuring smooth delivery of the camp experience.
Role type
Senior operational manager for bookings and guest liaison
Builds
School camps, holiday camps, conferences, retreats, and guest group experiences
Domain
Christian youth ministry / outdoor education
Required skills
End-to-end booking management, guest liaison, contract and deposit management, invoicing, database management, reporting, site logistics coordination, stakeholder relationship building
Preferred skills
Experience in reservations, camps, events, or bookings environments
Responsibilities
Overseeing the end-to-end bookings and guest liaison process, providing leadership to the Guest Liaison Manager, responding to enquiries and building client relationships, managing booking contracts and financial records, coordinating pre-camp logistics, maintaining client databases, producing operational reports, participating in site planning meetings
Seniority
Senior, hands-on IC with leadership responsibilities