Manager Casework
Core
Lead and manage a team of caseworkers to deliver high-quality, trauma-informed support for vulnerable children, young people, and families at risk in regional NSW.
Role type
Senior IC casework manager (social work)
Builds
Casework plans, legal documentation, and strategic direction for child protection services
Domain
Social services / Child protection / Public sector
Deliverable
client delivery
Required skills
Team leadership, casework supervision, trauma-informed care, legal documentation, performance management, policy implementation, community partnership, change management
Preferred skills
Aboriginal and Torres Strait Islander lived experience, regional NSW knowledge, driver's licence
Technologies
None stated
Responsibilities
Monitor and establish daily priorities and resource allocations for caseworkers; Lead and manage a team through supervision and coaching; Ensure casework and client record compliance; Prepare and review legal documentation for court matters; Manage staff work allocation and performance; Contribute to operational and policy issues.
Seniority
Manager, hands-on leadership