Administration Assistant Social Support Services
Core
First point of contact and administrative support for clients accessing health, aged care, and community services.
Role type
Administrative Assistant (Social Support Services)
Builds
Efficient service delivery for community health and social support programs
Domain
Health and Social Support Services
Deliverable
dashboards & analysis
Required skills
Reception services, client access support, referral management, appointment coordination, data entry, accounts payable/receivable, documentation preparation
Preferred skills
Medical terminology knowledge, patient administration systems experience, invoicing experience, business/administration qualification
Technologies
My Aged Care portal, patient administration systems, EFTPOS
Responsibilities
Provide welcoming reception services, assist clients to access health and community services, manage referrals, coordinate appointments and bookings, process payments and banking activities, maintain client records, support invoicing and accounts processes, prepare meeting minutes
Seniority
Entry to Mid-level, part-time