Claims Consultant
Core
Manage a portfolio of workers compensation claims for injured workers, liaising with employers, Allied Health professionals, and internal specialists to create strategic plans for recovery and return-to-work.
Role type
Claims Consultant (Workers Compensation)
Builds
Strategic recovery plans and return-to-work outcomes for injured workers
Domain
Insurance / Personal Injury / Workers Compensation
Deliverable
client delivery
Required skills
Customer service, empathy, communication, computer literacy, stakeholder management, resilience
Responsibilities
Managing a full portfolio of physical and psychological injury claims; Building relationships with injured workers, employers, and treating practitioners; Implementing proactive strategies to support timely recovery; Collaborating with stakeholders to design personalized treatment plans; Navigating challenging conversations with confidence.