HR & Workers Compensation Advisor
Core
Coordinate workers' compensation claims and support recovery-at-work plans for injured team members while providing administrative HR support.
Role type
HR & Workers' Compensation Coordinator
Builds
Claims management processes and recovery-at-work outcomes
Domain
Retail / Workers' Compensation / HR
Deliverable
client delivery
Required skills
Claims management, recovery-at-work planning, stakeholder coordination, legislative compliance, claims reporting, data management, incident triage
Preferred skills
Injury management experience, insurance knowledge, healthcare administration background, performance management support
Technologies
Zendesk
Responsibilities
Coordinate workers' compensation claims from notification to closure; Develop and monitor recovery-at-work plans; Triage workplace injury notifications; Maintain confidential claim records; Monitor legislative timeframes; Assist with claims reporting and trend analysis; Support leaders in managing recovery arrangements; Provide administrative HR support and respond to team enquiries.
Seniority
Individual Contributor, entry to mid-level
