D365 Field Services Support Engineer
Core
Provide technical support, configuration, and issue resolution for Microsoft Dynamics 365 Field Service, Dataverse, and related Power Platform components across live client environments.
Role type
Mid-level IC Dynamics 365 Field Service Support Engineer
Builds
Support services for field service operations, resource scheduling, and mobile applications
Domain
Enterprise Resource Planning (ERP) / Field Service Management
Required skills
Dynamics 365 Field Service, Dataverse, model-driven apps, work order management, resource scheduling, Power Automate, Microsoft Entra ID, API integration, release management, technical documentation
Preferred skills
Universal Resource Scheduling, Power Platform administration, JavaScript, Azure Integration Services, Logic Apps, IT service management
Technologies
Dynamics 365 Field Service, Dataverse, Power Platform, Microsoft Entra ID, Azure, Power Automate, Logic Apps
Responsibilities
Resolve application issues and configuration requests; maintain technical design documentation and support runbooks; support release management and deployment validation; develop configuration updates and platform improvements; track incidents and recommend continuous improvements.
Seniority
Mid-level, hands-on IC
