Placement Specialist - Post Placement Support | Employment Services
Core
Confirming job starts and recording employment placements for participants who have found their own jobs, while connecting them to ongoing support services.
Role type
Post-placement support specialist (employment services)
Builds
Employment success stories for job seekers
Domain
Social services / Employment services
Deliverable
dashboards & analysis
Required skills
Phone communication, relationship building, data entry, record keeping, process compliance, stakeholder coordination, administrative systems, problem solving
Responsibilities
Proactively contacting participants and employers to confirm job start details, building relationships with employers, introducing participants to support services, coordinating handovers to support officers, maintaining accurate records, collaborating with job coaches and payments teams