Billing Officer
Core
Prepare, process, and distribute high volumes of customer invoices accurately while investigating discrepancies and resolving invoicing issues.
Role type
operational billing officer
Builds
customer invoices and billing records
Domain
waste services industry + accounts receivable
Required skills
Microsoft Excel (pivot tables, VLOOKUPs), billing principles, invoice calculations, GST, numerical analysis, problem-solving, stakeholder communication, time management
Preferred skills
accounts receivable systems, customer billing portals, project-based billing
Responsibilities
Prepare and distribute customer invoices, review billing information and supporting documentation, manage customer enquiries and resolve billing discrepancies, collaborate with Sales, Accounts Payable, Operations, and Credit teams, maintain accurate billing records, assist with ad hoc reporting, manage fluctuating workloads and meet month-end deadlines, identify opportunities to improve billing processes
Seniority
Mid-level, hands-on IC