Quality, Risk and Compliance Manager – Operations
Core
Lead organization-wide quality, risk, compliance, governance, and continuous improvement frameworks for a community care and disability services organization.
Role type
Senior IC Quality, Risk and Compliance Manager
Builds
Organization-wide risk, quality, assurance, and governance frameworks; incident reporting systems; performance dashboards
Domain
Social services / Community care / Disability services / Human services
Required skills
Risk management, Governance, Quality assurance, Compliance, Audit coordination, Project management, Continuous improvement, Policy development, Stakeholder engagement, Child safety frameworks
Preferred skills
Knowledge of ISO 31000, ISO 45001, ISO 9001, ISO 27001, ISO 26000, Human services quality frameworks, Accreditation preparation, Transformation leadership
Technologies
ISO 31000, ISO 45001, ISO 9001, ISO 27001, ISO 26000
Responsibilities
Lead development of risk, quality, assurance, and governance frameworks; Provide trusted advice to Executive on complex risks and compliance; Coordinate organizational audit and accreditation activities; Lead improvement and transformation projects; Develop reporting dashboards and performance measures; Oversee incident and complaints reporting; Support leaders to embed good practice and strengthen controls.
Seniority
Senior, hands-on IC
