Patient Services Clerk
Core
Provide crucial clerical support and facilitate patient management, including admitting patients, creating records, and handling customer service inquiries.
Role type
Patient Services Clerk
Builds
Patient records and admission workflows for hospital operations
Domain
Healthcare / Hospital Administration
Required skills
Medical terminology, Patient Administration Systems, billing and funding knowledge, Microsoft Office, telephone and in-person customer service, accurate data entry
Preferred skills
Previous administration experience in a health setting, ability to work independently in a multidisciplinary team
Technologies
Patient Administration Systems, Microsoft Office
Responsibilities
Create patient records and complete all necessary information accurately; Admit patients accurately and in a timely manner; Handle patient enquiries via telephone and in person; Arrange appointments for patients as requested by clinical staff
Seniority
Entry-level to Junior