Case Manager - Open House
Core
Provide case management to men in a supported accommodation program, focusing on stabilizing those on bail or parole and working towards long-term housing and wellbeing goals.
Role type
Senior IC case manager (social services)
Builds
Supported accommodation program for men
Domain
Social services / Homelessness / Justice system reintegration
Deliverable
client delivery
Required skills
Case management, intake and assessment, collaborative case planning, advocacy, risk identification and escalation, record keeping, cultural safety, community support coordination
Preferred skills
Experience with Aboriginal communities, understanding of local culture, resilience in challenging situations
Technologies
TSA standards, National Homelessness Stream Model of Care
Responsibilities
Undertake intake and assessment to build shared understanding of participant needs; Develop individual case plans in collaboration with participants; Support participants to meet bail or parole conditions; Assist participants to access services and attend appointments; Advocate on behalf of participants with government and non-government agencies; Maintain accurate client records and data; Monitor progress and review case plans; Identify risks and escalate concerns to the Team Leader
Seniority
Mid-level, hands-on IC