Claims Solutions Partner
Core
A claims-operations expert who partners with sales to diagnose prospects' operational gaps, answer technical questions, and ensure clean handoffs to account management.
Role type
Senior IC claims-solutions partner
Builds
Technical expertise for RFP/RFI responses, value cases based on portfolio analysis, and scalable community programs
Domain
Insurance claims operations and B2B community growth
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
claims-operations depth (handling, oversight, leakage, indemnity, TPA, SLAs), diagnostic instinct for operations, strong data skills, technical writing under deadline, commercial awareness
Preferred skills
0→1 program building, B2B event organization, content creation for technical audiences, independent ownership, fast-paced adaptability
Technologies
claims data analysis tools, event management systems, community platforms
Responsibilities
Partner with sales to identify prospect operational gaps and answer technical questions; Provide technical expertise for RFP/RFI responses; Run deep analyses of loss runs and partner portfolios to build value cases; Support account managers with technical onboarding and escalations; Design and execute global community strategy including events and content; Build measurement frameworks tying community activity to revenue outcomes
Seniority
Senior, hands-on IC