Customer Contact Consultant Mercedes-Benz Brisbane
Core
Front-of-house reception and customer contact role welcoming customers, managing switchboard calls, coordinating service appointments, and maintaining dealership areas.
Role type
Customer Contact Consultant (Reception & Front Desk)
Builds
Seamless customer experience at Mercedes-Benz dealership
Domain
Automotive retail
Deliverable
client delivery
Required skills
Customer service, telephone communication, switchboard management, appointment coordination, administrative tasks, record keeping, multi-system proficiency, organization, adaptability
Preferred skills
Previous experience in reception, customer service, contact centre, hospitality, or retail