Senior Community Manager (II)
Core
Manage a portfolio of community associations, ensuring client retention, homeowner satisfaction, and operational excellence across suburban or urban communities.
Role type
Senior IC community manager (HOA portfolio)
Builds
Operational stability and financial health for homeowner associations
Domain
Property management / Homeowner Associations
Required skills
HOA portfolio management, budgeting, financial statement review, compliance with governing documents, contractor management, KPI monitoring, community inspections, board meeting coordination
Preferred skills
CMCA certification, audit knowledge, reserve studies, bidding process expertise
Technologies
Industry-leading property management tools
Responsibilities
Manage a portfolio of community associations while building strong relationships with board members; Prepare, coordinate, and attend board and annual meetings; Support long-term association needs such as planning, budgeting, and maintenance strategy; Review monthly financial statements and provide insights to boards; Coordinate with internal support teams and vendors; Monitor KPIs related to work orders, compliance, and contractor performance; Conduct periodic community inspections to identify maintenance needs and enforce non-compliance
Seniority
Mid-Senior, hands-on IC