Cellar Door Attendant (Level 3)
Core
Brand ambassador delivering premium wine tastings, guiding purchasing decisions, and building long-term direct-to-consumer relationships at a luxury winery.
Role type
Senior Cellar Door Attendant (Brand Ambassador)
Builds
Direct-to-consumer wine sales and customer engagement experiences
Domain
Luxury Wine & Hospitality
Deliverable
product features
Required skills
Advanced wine knowledge (WSET Level 2), consultative selling, premium service delivery, customer relationship management, POS systems proficiency
Preferred skills
WSET Level 3, knowledge of Margaret River region, experience with vertical selections and large formats
Technologies
POS systems, customer management systems
Responsibilities
Deliver engaging and educational wine tastings, guide purchasing decisions for premium wines, build enduring relationships with high-value customers, stock and prepare wines for shipment, maintain cellar door presentation and cleanliness
Seniority
Mid-level, hands-on IC