Admissions Team Leader
Core
Leading a team of 4–5 Admissions Officers to manage domestic and international admissions workloads, ensuring high service delivery and meeting deadlines.
Role type
Admissions Team Leader (People Management)
Builds
Admissions operations for a Higher Education organisation
Domain
Higher Education / Admissions
Deliverable
client delivery
Required skills
People management, workload allocation, performance monitoring, conflict resolution, stakeholder collaboration, team culture building
Preferred skills
Experience in domestic and international admissions, Higher Education background, acting as 2IC
Responsibilities
Leading and supporting a small team of Admissions Officers, Managing and allocating workloads to ensure priorities and deadlines are met, Setting clear expectations, targets and performance standards, Providing guidance on complex admissions matters and acting as the first point of contact for escalations, Working closely with Recruitment, Sales, Student Services and other internal teams, Monitoring team performance and proactively identifying and resolving workload issues, Acting as 2IC to the Admissions Manager and stepping up when required
Seniority
Mid-level, hands-on IC with people management focus