Claims Consultant, Group Claims - CBUS
Core
Manage a portfolio of high-value, underwritten Total Permanent Disability (TPD) claims for the Cbus group, applying technical expertise and knowledge of the Insurance Contracts Act.
Role type
Senior Claims Consultant (Group Claims)
Builds
High-value TPD claims decisions for Cbus members
Domain
Insurance (Life/TPD) + Legal Frameworks
Deliverable
client delivery
Required skills
Complex TPD claims management, Insurance Contracts Act knowledge, Stakeholder engagement (claimants, legal, trustees), Analytical skills, Resilience
Preferred skills
Law or allied health (OT) background, Retail claims experience
Responsibilities
Independently manage 35-45 complex claims, Navigate cover complexities, Collaborate with technical experts, Embed best practices in a new specialist team, Engage with claimants and stakeholders
Seniority
Senior, hands-on IC
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