Enterprise Content Management - Subject Matter Expert (SME)
Core
Subject Matter Expert leading the implementation and adoption of a new Enterprise Content Management (ECM) system for a City Council, focusing on information remediation and ERP transformation.
Role type
Senior IC Enterprise Content Management (ECM) Subject Matter Expert
Builds
Enterprise Content Management (ECM) system configuration, data migration, and business readiness for a Council's ERP platform
Domain
Public Sector / Government / Enterprise Content Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
TechnologyOne CiA ECM expertise, Records and Information Management, ERP system configuration, stakeholder engagement, testing methodologies (SIT/UAT), change management, solution design
Preferred skills
SaaS environment configuration, metadata management, workflow configuration, security permissions, retention and disposal schedules
Technologies
TechnologyOne CiA, Enterprise Content Management (ECM), Electronic Document and Records Management Systems (EDRMS), ERP systems
Responsibilities
Support solution configuration, testing, data migration, business readiness, and user training for the new ECM system; Ensure solution meets operational and compliance requirements; Enable smooth transition to business-as-usual operations following go-live
Seniority
Senior, hands-on IC
