Premium Systems Coordinator
Core
Coordinate systems, data, and operational processes to deliver seamless Premium Membership experiences for AFL and Marvel Stadium patrons.
Role type
Senior operational systems coordinator (membership & ticketing)
Builds
Premium Membership products, programmes, events, and member experiences
Domain
Sports & Entertainment (Australian Football League)
Deliverable
product features
Required skills
CRM system administration, ticketing inventory management, data accuracy validation, operational process coordination, stakeholder communication, process documentation, system testing support, risk escalation
Preferred skills
Ticketmaster Archtics, Tableau, Confluence, Salesforce, AI tool utilization
Responsibilities
Coordinate operational delivery of membership products and events; Maintain accurate information across membership and ticketing systems; Manage ticketing inventory and entitlement requests; Support membership renewals and benefits delivery; Prepare and validate operational data for reporting; Support implementation of new products and system enhancements; Develop process documentation and knowledge resources; Provide operational support for major events and match-day activities
Seniority
Mid-Senior, hands-on IC