Business Analyst
Core
Business Analyst supporting the assessment and implementation of a modern billing solution in the water sector.
Role type
Business Analyst (Billing Transformation)
Builds
Modern billing solutions and meter-to-cash processes
Domain
Utilities / Water sector
Required skills
Business analysis, Meter-to-cash process knowledge, Stakeholder engagement, Requirements gathering, Process mapping, CRM integration, Workshop facilitation
Preferred skills
Water sector experience, Gentrack, Oracle Utilities, Hansen CIS, Infor, Salesforce
Technologies
Oracle Utilities, Gentrack, Hansen CIS, Infor, Salesforce
Responsibilities
Analyse current billing processes and systems, Define future-state processes and requirements, Plan and run stakeholder workshops, Map end-to-end meter-to-cash process, Identify billing interactions with CRM systems, Document findings and recommendations
Seniority
Mid-level, hands-on IC