Quality Manager - NNSW
Core
Manage and maintain the Quality Management System for Bupa's Defence Force health services across Northern NSW, overseeing clinical risks, incidents, and quality initiatives at six health centres.
Role type
Senior clinical quality manager (defence healthcare)
Builds
Quality management systems and clinical governance frameworks for Defence Force health units
Domain
Defence healthcare / Clinical quality assurance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Clinical quality improvement methodology, internal audit scheduling, clinical risk investigation, systems approach to healthcare delivery, accreditation management, complaint resolution, clinical governance reporting
Preferred skills
Experience in complex operating environments, system-wide view of care models
Technologies
Garrison Health Operations Audit Framework, AHPRA registration systems
Responsibilities
Coordinate data collection and internal audit schedules, manage local quality initiatives, oversee investigation of clinical risks and incidents, provide training in clinical quality improvement, action clinical improvement tasks, report to Regional Clinical Governance Working Group
Seniority
Senior, hands-on IC
