Director, AI Delivery - Onboarding & Enrollment
Core
Senior global technology leadership role responsible for the delivery and evolution of AI-enabled onboarding and enrollment capabilities, owning the full value stream from strategy to production operations.
Role type
Director, AI Delivery (Onboarding & Enrollment)
Builds
AI-enabled onboarding and enrollment products and capabilities
Domain
Insurance / Group Benefits / Employee Benefits / Regulated Enterprise
Deliverable
production ML models | product features
Required skills
Global technology leadership, end-to-end value stream ownership, vendor and contract management, cloud platform expertise, data engineering, CI/CD, API integration, modern AI application architectures (RAG, orchestration, agentic workflows), Azure, Databricks, enterprise integration patterns
Preferred skills
Insurance domain knowledge (benefits onboarding, enrollment, policy administration), AI governance and model risk management
Technologies
Azure, Databricks, RAG, agentic workflows
Responsibilities
Lead and develop a high-performing global technology organization, own end-to-end delivery of AI-enabled products, provide operational leadership for production systems, partner with global delivery counterparts, manage vendors and third-party risks, define long-term product vision and roadmap, build multi-year technology strategies, serve as primary technology leader for the value stream, apply hands-on technical expertise in cloud and AI architectures
Seniority
Director, strategic leadership with hands-on technical fluency
