EL1 Senior ESM DevOps Engineer
Core
Design, build, and maintain DevOps pipelines and automation for Enterprise Service Management (ESM) platforms to streamline IT service delivery.
Role type
Senior IC DevOps Engineer (ESM)
Builds
Automated CI/CD pipelines and scalable ESM platform infrastructure
Domain
IT Service Management (ITSM) and Cloud Infrastructure
Required skills
Python, Java, Groovy, ServiceNow, BMC Helix, Jira Cloud, AWS, GitLab, Bitbucket, CI/CD, Terraform, CloudFormation
Preferred skills
ITIL Foundation or higher, Advanced ESM tool certifications, Ivanti, Freshservice, Zendesk
Technologies
ServiceNow, BMC Helix, Jira Cloud, Cherwell, Ivanti, Freshservice, Zendesk, AWS, GitLab, Bitbucket, Terraform, CloudFormation (via careerplan.io/jobs/c0f213a5-45c8-4cd7-909b-f27233a4b2fa-el1-senior-esm-devops-engineer-at-softtest-pays-pty)
Responsibilities
Develop and maintain CI/CD pipelines for ESM tools; Script automation using Python, Java, and Groovy; Manage cloud infrastructure on AWS; Troubleshoot and optimize ESM platform performance
Seniority
Senior, hands-on IC