Disability Support Leader. Permanent Full Time - Ballina
Core
Lead and coordinate 24/7 service operations for 2 Supported Independent Living (SIL) homes while coaching a team of Disability Support Workers.
Role type
Senior team leader for disability support operations
Builds
Supported Independent Living (SIL) housing services
Domain
Social services / Disability support
Deliverable
physical/clinical work
Required skills
Team leadership, crisis management, compliance and risk management, active support, stakeholder liaison, problem solving
Preferred skills
Influencing and negotiation, creative thinking
Technologies
None stated
Responsibilities
Lead and coordinate high-volume 24/7 service operations for 2 SIL properties; Guide and inspire a team of Disability Support Workers; Maintain clear role distinctions and provide decisive leadership; Ensure continuity of support services through management of unexpected leave coverage; Foster a culture of resilience and adaptability; Encourage staff competency in active support and complex client care; Effectively manage crisis situations and complex behavioural incidents; Act as a key liaison with families, navigating complex care dynamics; Balance competing demands, ensuring completion of mandatory reporting, compliance, risk management, and resource optimisation