Peer Support Worker
Core
Provide compassionate, non-clinical peer support to individuals experiencing psychological distress or suicidal crisis, helping them feel safe, connected, and empowered to recover.
Role type
Peer Support Worker (Mental Health)
Builds
Individual and group peer support activities, recovery and safety plans, and connections to community services.
Domain
Mental health and social services
Deliverable
physical/clinical work
Required skills
Lived experience of mental ill health and recovery, Lived experience of suicidal crisis or bereavement through suicide, Professional boundaries understanding, Communication and interpersonal skills, Computer systems proficiency, Documentation accuracy
Preferred skills
Certificate IV in Mental Health Peer Work, NSW Driver Licence
Responsibilities
Welcome and engage people in distress, Build trusting relationships, Share lived experience purposefully, Assist in developing recovery and safety plans, Connect people with community supports, Provide individual and group peer support activities, Liaise with stakeholders, Maintain accurate documentation and case notes, Respond to referrals, Participate in team learning and mentoring
Seniority
Entry-level / Support staff