Junior Trade Support Officer
Core
Handle trade-related queries, complaints, and surveillance; investigate irregular activity across Forex, Stocks, Indices, Commodities, and Cryptocurrencies; escalate technical issues; and produce complex reports for management and regulatory bodies.
Role type
Junior IC trade support officer (brokerage)
Builds
Trade surveillance tools and operational reports for a multi-regulated broker
Domain
Financial services (FX, CFDs, Derivatives)
Required skills
trade surveillance, complaint handling, technical issue escalation, competitor analysis, market research, regulatory reporting, MT4/MT5 proficiency, FX/CFD environment experience
Preferred skills
CySEC Advanced Certificate, Exchange Traded Derivatives experience
Technologies
MT4, MT5
Responsibilities
Handle trade-related queries and complaints; escalate technical issues; conduct trade surveillance and investigate irregular activity; prepare competitor analysis and market research; produce complex reports for management and regulatory bodies
Seniority
Junior, hands-on IC