Contract Manager
Core
Lead the strategic delivery, operational performance, and financial management of the South Bank Parklands precinct contract.
Role type
Senior Key Account Manager / Contract Manager
Builds
Integrated services and facilities management for a public precinct
Domain
Public sector facilities management and precinct operations
Deliverable
client delivery
Required skills
strategic leadership, P&L management, budgeting, forecasting, commercial negotiations, workforce planning, labour optimisation, stakeholder management, subcontractor management, HSEQ compliance, operational technology utilization
Preferred skills
facilities management, integrated services, venue operations, public asset environments, workforce reporting platforms (UKG/Kronos, Power BI, Tableau), formal leadership or project management qualifications
Responsibilities
Provide strategic leadership across contract operations and service streams; ensure contractual obligations, KPIs, and SLAs are met; build trusted relationships with the client and stakeholders; drive service excellence and operational efficiency; lead financial performance including budgeting and P&L management; oversee workforce planning and resource allocation; develop high-performing teams; champion safety culture and compliance; utilize operational technology and BI tools; implement governance and risk management programs
Seniority
Senior, hands-on IC with leadership responsibilities