Product Engineer
Core
Build AI-powered voice and customer communication products, including voice agents, memory systems, and product experiences for agent configuration and troubleshooting.
Role type
Product Engineer (AI/ML)
Builds
AI agents, voice communication products, and customer workflow tools
Domain
AI, Voice Technology, Customer Communication
Deliverable
production ML models
Required skills
Python, TypeScript, React, FastAPI, PostgreSQL, Redis, AWS, real-time audio/voice infrastructure, AI agents/LLMs, distributed systems, event-driven systems, workflow orchestration
Preferred skills
observability tools, communication integrations
Technologies
TypeScript, React, Vite, TanStack, Node.js, Python, FastAPI, PostgreSQL, Redis, Temporal, AWS
Responsibilities
Build product experiences for agent configuration and troubleshooting; Develop and optimize voice agents for speed and reliability; Extend agent interactions across calls, messaging, and email; Build memory systems for reasoning across workflows; Improve observability and tracing for agent failures; Help agents select communication channels
Seniority
Mid-level, hands-on IC