Complex Case Coordinator
Core
Provide complex case management and coordinate critical incident responses for students facing multiple high-risk issues including mental health crises, domestic violence, and sexual assault.
Role type
Senior IC mental health case coordinator
Builds
Integrated continuum of primary prevention, secondary intervention, and tertiary support/recovery services for student wellbeing
Domain
Higher Education + Mental Health & Social Work
Deliverable
client delivery
Required skills
complex case management, crisis intervention, therapeutic interventions, service coordination, needs assessment, program development and evaluation
Preferred skills
trauma-informed care, gender-based violence response, diversity equity and inclusion expertise
Technologies
N/A
Responsibilities
Manage cases for students entering/exiting acute mental health systems; coordinate responses to student critical incidents; assess needs and refer vulnerable domestic/international students to internal and external services; deliver wellbeing programs and training
Seniority
Senior, hands-on IC