Assistant Store Manager (Customer Experience Manager)
Core
Co-lead daily sales and operational management of an upscale bridal boutique while creating personalized customer experiences for brides and bridal parties.
Role type
Assistant Store Manager (Customer Experience Manager)
Builds
Upscale bridal boutique operations and customer experiences
Domain
Retail / Fashion / Bridal
Deliverable
product features
Required skills
Retail management, sales goal attainment, staff recruitment and training, customer complaint resolution, event execution, merchandising, Microsoft Office, social media management
Preferred skills
Bridal sales experience, apparel industry management experience
Technologies
Microsoft Office, Facebook, Instagram
Responsibilities
Co-lead daily sales and operational management; develop personalized customer experiences; manage staff recruitment, training, and coaching; monitor store reviews and provide feedback; manage customer inquiries; execute store marketing activities and events; implement merchandising activities to maximize the bridal experience.
Seniority
Mid-level, hands-on IC