Service Continuity/DR Lead
Core
Lead the development, implementation, testing, and maintenance of service continuity and disaster recovery strategies to ensure critical energy infrastructure services can recover quickly during incidents or outages.
Role type
Senior Service Continuity and Disaster Recovery Lead
Builds
Service continuity plans, disaster recovery playbooks, and incident response runbooks for critical energy systems
Domain
Energy infrastructure / IT Operations / Business Continuity
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Service Continuity Management (SCM), Disaster Recovery (DR), Business Impact Assessment (BIA), risk management, incident management, failover testing, hybrid cloud/on-premise recovery, regulated industry compliance
Preferred skills
ITIL best practices, crisis management, major incident leadership, cloud environment expertise
Technologies
Hybrid cloud, on-premise environments, LAN/WAN, voice, security, server, desktop
Responsibilities
Design and improve SCM standards aligned with ITIL; Identify critical services and recovery objectives (RTO/RPO); Govern BIAs and risk assessments; Maintain DR plans and recovery procedures; Oversee incident runbooks and updates; Participate in rotating major incident management on-call roster
Seniority
Senior, hands-on IC