Scheduling and Service Coordinator
Core
Coordinate the flow of services from referral and intake through to scheduling, service delivery, and invoicing readiness for clients with disabilities.
Role type
Senior operational coordinator (disability services & allied health)
Builds
Efficient service delivery systems and accurate client records for NDIS, allied health, and employment programs
Domain
Disability services, allied health, and community support
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
scheduling and rostering, stakeholder engagement, Microsoft Office proficiency, data integrity management, conflict resolution, administrative record keeping
Preferred skills
NDIS experience, CRM or rostering system usage, employment services knowledge, traineeship program coordination
Responsibilities
Coordinate bookings and schedules across NDIS, Allied Health, Employment and Training programs; Manage staff availability, rosters and service bookings; Establish new clients and participants within organisational systems; Coordinate workshops, group programs, traineeships and placement activities; Manage client files and operational records; Ensure service bookings accurately reflect services delivered
Seniority
Mid-level, hands-on operational IC