Client Services Officer
Core
Manage a portfolio of clients with awards ranging up to several million dollars, providing funds administration services for persons under legal disability.
Role type
Client Services Officer (Funds Administration)
Builds
Safe and effective investment of clients' funds and administration of dispute monies and security for costs.
Domain
Legal / Public Sector / Disability Services
Deliverable
client delivery
Required skills
Knowledge of Supreme Court Act 1986, Trustee Act 1958, Guardianship and Administration Act 2019, Rules of Court, National Standards for Disability Services, advanced Microsoft Office skills
Preferred skills
Ability to have difficult conversations, active listening, professional written and verbal communication
Responsibilities
Submit well researched memoranda and recommendations for consideration by Senior Master or Judges, coordinate and conduct initial meetings with clients and interested parties, identify and escalate serious client issues, provide operational support to the team
Seniority
Mid-level, operational IC