Risk Operations Agent (AMER. US Timezone) - 8-months Contract
Core
Investigate account activity and alerts to detect fraud, verify transaction authenticity, and mitigate financial losses for the platform and users.
Role type
Risk Operations Specialist (Fraud Prevention)
Builds
Fraud detection and account security measures for a global cryptocurrency exchange
Domain
Financial Services / Cryptocurrency / Fraud Prevention
Deliverable
client delivery
Required skills
Fraud investigation, KYC/KYB verification, transaction monitoring, AML compliance, data analysis, risk assessment
Preferred skills
Experience in high-risk environments, pattern recognition, decision-making under pressure
Technologies
Online investigation tools, IP search tools
Responsibilities
Review account queues to assess legitimacy and make restriction/dismissal decisions; Contact account holders to verify activity and mitigate losses; Monitor cases to identify emerging trends and report to management; Detect unusual behavior and take action to prevent unauthorized transactions
Seniority
Mid-level, hands-on IC