Brand Ambassador - Westborough, MA
On-siteFreelance / independent contractor
Core
Promote and support the deployment of Mashgin's Touchless Checkout System at a specific location, training customers and debugging issues.
Role type
Part-time contractor brand ambassador / customer success specialist
Builds
Touchless checkout kiosks powered by AI and computer vision
Domain
Retail technology / Computer vision
Deliverable
product features
Required skills
Customer service, problem-solving, communication, empathy for users, reliability
Preferred skills
IT Helpdesk experience, tech repair experience, self-starter
Technologies
Computer vision, AI, Touchless checkout systems
Responsibilities
Show customers how to use the Touchless Checkout System, debug technical issues, interact with the engineering team to discuss common problems, ensure a good user experience, train customers on new technology
