Front Office Specialist - Client Enablement, AVP
Core
Post-production support specialist for Charles River Investment Management Solution (CRIMS), defining client requirements, configuring applications, training users, and resolving issues post-go-live.
Role type
Senior IC investment management systems specialist (post-production support)
Builds
Enterprise investment management software solutions for institutional investors, wealth management, and hedge funds
Domain
Financial services / Investment Management
Required skills
Investment management system implementation, multi-asset class knowledge, SQL, FIX protocols, relational database structures, defect resolution, requirements documentation
Preferred skills
Order management and compliance systems, derivatives and FX instruments, CFA certification, advanced degree in Finance/Engineering/CS
Technologies
SQL, FIX, reporting tools
Responsibilities
Configure and tune CRIMS application to client business needs, train users on existing workflows, analyze and evaluate requirements issues, document and communicate product improvements, maintain client issues list and status reporting, support defect resolution process
Seniority
Senior, hands-on IC