Datacentre Operations Cluster Manager
Core
Lead and supervise a team of Datacentre Operations (DCO) Managers and employees to ensure safety, quality, performance, and customer experience across multiple shifts in AWS data centers.
Role type
Senior IC datacentre operations cluster manager
Builds
AWS global infrastructure (servers, storage, networking, power, cooling)
Domain
Cloud infrastructure / Datacentre operations
Deliverable
infrastructure
Required skills
People leadership, budget management, strategic planning, incident resolution, vendor coordination, process improvement, mentoring, project management
Preferred skills
Experience with health & safety standards, complex project delivery
Technologies
None explicitly listed
Responsibilities
Lead and supervise a team of DCO Managers and employees; Coordinate daily with third-party vendors ensuring adherence to SLAs; Manage operations budget and expenditures; Lead resolution of major incidents; Produce and maintain DCO policies and procedures; Mentor and develop peers and direct reports.
