Case Manager - Homelessness
Core
Provide rapid, person-centred support to older people who are homeless or at risk of homelessness, helping them access aged care, housing, and essential community services.
Role type
Case Manager (Homelessness & Aged Care)
Builds
Client care plans connecting individuals to housing, aged care, and community supports
Domain
Social Services / Homelessness / Aged Care
Deliverable
client delivery
Required skills
Case management, knowledge of housing and homelessness sector, client-centred support, navigation of aged care systems, knowledge of social support legislation and policies
Preferred skills
Tertiary qualifications in Social Work, AOD Counselling, Welfare, Psychology, or related discipline
Technologies
Client management systems, Microsoft 365
Responsibilities
Provide high-quality support to older people and those at risk of homelessness, help clients connect with My Aged Care and community supports, support clients to find safe and sustainable housing, work closely with the Care Finders team on complex client needs, keep clear records and share regular updates and reports
Seniority
Mid-level, hands-on IC