Service Delivery Controller
Core
Manage live train services, coordinate crews and assets, and respond to real-time challenges to ensure safe and on-schedule rail freight operations.
Role type
Operations Controller (Rail Freight)
Builds
Safe, reliable rail freight services for businesses and communities across Australia
Domain
Rail freight transport
Required skills
Operational control, logistics/transport experience, shift work availability, problem-solving, critical thinking, time management, stakeholder communication
Responsibilities
Monitor live train services and ensure schedule execution, manage operational disruptions, coordinate train crew and assets, provide timely information to stakeholders, maintain operational systems