Team Leader
Core
Lead hospitality operations across food and beverage, gaming, events, and general venue functions to deliver exceptional service and maintain safety/compliance standards.
Role type
Team Leader (Hospitality Operations)
Builds
Operational efficiency and team capability in multi-department venues
Domain
Hospitality, Gaming, Events
Required skills
Leadership, coaching, staffing coordination, conflict resolution, operational compliance, shift management, continuous improvement
Preferred skills
Food Safety Supervisor certification, First Aid, gaming operations, events management
Technologies
None stated
Responsibilities
Lead and coach team members, coordinate staffing and resources, resolve guest and operational concerns, maintain venue presentation and compliance, support business initiatives, complete shift handovers and incident reporting
Seniority
Mid-level, hands-on IC