Project Officer
Core
Coordinate cross-agency service delivery and case management for vulnerable children and families, acting as a central point of contact for screening, assessment, and referral.
Role type
Senior Project Officer (Social Services)
Builds
Integrated support pathways for vulnerable families and children at risk of disengagement
Domain
Public sector social services / Child protection / Early intervention
Deliverable
client delivery
Required skills
cross-agency coordination, stakeholder relationship building, case management, program monitoring, advocacy, service gap identification, ethical practice
Preferred skills
understanding of government and non-government service systems, resilience, planning and prioritization
Technologies
none stated
Responsibilities
Provide a central point of contact for screening and assessment of referred young people and families; Work collaboratively to obtain organizational information regarding clients to understand needs and service gaps; Build and maintain productive relationships with government, non-government, and community stakeholders; Coordinate and participate in cross-agency case discussions and network meetings; Develop partnerships with service providers to create effective referral pathways; Monitor program activities, deliverables, and outcomes to identify risks and opportunities for improvement
Seniority
Senior, hands-on IC
