Senior Engineering Manager - Customer Growth
Core
Lead engineering teams and squads focused on railcards growth, retention, subscriptions, and customer value exchange to shape how Trainline presents offerings and pricing to customers.
Role type
Senior Engineering Manager (Customer Growth)
Builds
Fullstack web, backend, and mobile features for rail travel value and growth
Domain
Travel / Rail / Customer Growth
Deliverable
product features
Required skills
Leading multi-team initiatives, developing people and building high-performing teams, operating across distinct product domains, guiding technical direction and architecture, driving operational excellence
Preferred skills
Inspiring trust and autonomy, working in dynamic cross-functional environments, leading through ambiguity
Technologies
web, backend, mobile
Responsibilities
Lead multiple squads and their Engineering Managers, support career development through coaching, own end-to-end delivery across squads, partner with Product/Design/Data/Commercial to align delivery with business outcomes, guide technical strategy across fullstack domains, champion engineering best practices, drive operational excellence with monitoring and incident management
Seniority
Senior, hands-on leadership
