Software Development Manager, Devices Sales & Customer Experience (DCSX)
Core
Lead the Devices Sales and Customer Experience Tech Team in Mexico City, delivering scalable systems for product pages, installments, trade-in programs, and marketing automation.
Role type
Senior Engineering Manager (Devices Sales & Customer Experience)
Builds
Onsite shopping experiences, installment/trade-in interfaces, marketing automation tools, and data services for Amazon Devices.
Domain
E-commerce, Devices Sales, Customer Experience
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Engineering team management, multi-tier web services architecture, full SDLC knowledge, modern programming languages (Ruby/Java/Python/C#), stakeholder partnership
Preferred skills
System design and architecture, recruiting and mentoring, cross-team communication
Technologies
Ruby, Java, Python, C#
Responsibilities
Build and nurture high-performing engineering teams, drive architectural direction for critical tools, evaluate business and technical risks, manage project deliverables and stakeholder expectations, establish engineering standards and processes
Seniority
Senior, hands-on IC with management focus