Treatment Coordinator/Dental Receptionist
Core
First point of contact and treatment coordinator for a cosmetic-focused dental practice, guiding patients through treatment plans, scheduling, and financial discussions.
Role type
Treatment Coordinator / Dental Receptionist
Builds
Patient treatment journeys from consultation to completion for cosmetic dental services
Domain
Healthcare / Dentistry
Deliverable
client delivery
Required skills
Treatment coordination, appointment scheduling, patient communication, financial counseling, record management, office operations
Preferred skills
Experience in dental reception or treatment coordination, ability to explain complex procedures clearly, empathy in patient care
Responsibilities
Greet patients and manage check-in/check-out, coordinate appointment schedules, guide patients through treatment plans and costs, manage financial discussions and payment plans, handle patient inquiries, maintain confidential patient records, ensure reception area organization