Mimco - Concession Manager - David Jones Parramatta
Core
Lead and coach a high-performing team within a David Jones concession site to deliver exceptional customer experiences and optimize profitability.
Role type
Senior retail operations manager (concession)
Builds
Retail store operations and customer experience for premium fashion brands
Domain
Retail / Fashion
Deliverable
product features
Required skills
Team leadership and coaching, Stock management and loss prevention, Budget management and rostering, Performance management and training, Customer relationship management, Stakeholder relationship building
Responsibilities
Coach team on product knowledge and customer-led service, Lead operational excellence through stock and loss prevention, Attract and retain talent with succession planning, Maintain safe workplace and promote wellbeing, Communicate brand strategy to team, Build relationships with stakeholders and floor managers